Privacy Policy

1. Overview

At First Gate Infra, we take your privacy seriously. This policy covers all personal information we receive from you through our website (firstgateinfra.com), phone inquiries, WhatsApp communications, site visits, and any other interaction with our business.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please discontinue use of our site.

2. Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us, including:

• Full name and contact information (phone number, email address)
• Residential address and city of residence
• Property preferences, budget range, and investment goals
• Messages, inquiries, and feedback submitted through our contact form
• WhatsApp conversation data when you reach us via WhatsApp

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited, time spent, and navigation patterns
• Device type and operating system
• Referring website or search query

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries — contacting you about properties, pricing, and site visits
• To provide services — facilitating property transactions and investment consultations
• To improve our website — understanding how visitors use our site to enhance user experience
• To send updates — informing you about new projects, offers, and developments (with your consent)
• Legal compliance — meeting legal, regulatory, or contractual obligations
• Business analytics — analysing customer trends to improve our service offerings

4. Data Sharing & Disclosure

We may share your information in limited circumstances:

• Service Providers: With trusted partners such as legal professionals, financial advisors, or technology service providers who assist in delivering our services, bound by confidentiality agreements
• Legal Requirements: When required by law, court order, or government authority
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred with appropriate notice
• With Your Consent: In any other circumstances with your explicit consent

We require all third parties to respect the security of your personal data and to treat it in accordance with applicable laws.

5. Cookies & Tracking

Our website uses cookies — small text files placed on your device — to enhance your browsing experience. We use:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with the site (via tools like Google Analytics)
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. However, disabling certain cookies may impact your experience on our website.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

• Secure HTTPS encryption on all web pages
• Restricted employee access to personal data on a need-to-know basis
• Regular review of data collection and storage practices
• Secure destruction of data when no longer needed

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Your Rights

As a user and customer, you have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data, subject to legal obligations
• Opt-Out: Unsubscribe from marketing communications at any time
• Portability: Request transfer of your data in a structured, machine-readable format

To exercise any of these rights, please contact us at info@firstgateinfra.com

8. Third-Party Links

Our website may contain links to third-party websites (such as Google Maps, WhatsApp, or property listing portals). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of every website you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete such information.

10. Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please reach out to us: